Full-time
Verified
5 Applied
Gurgaon, Haryana, India
Bachelor's Degree
20000 - 25000 Thousand / month INR
1 - 3 Yrs
Mar 21, 2025
Job Description
Job Profile- Telecalling Executive
Experience- 0-1 year
Salary- Upto 3Lacs
Location- Sector-49, Gurgaon
No. of opening: 1 (One)
Job Summary:
We are looking for a Telecalling Executive to seek generate leads and fix appointments with Study Overseas consultants to add academic and business assignment-related services to their portfolio. The role involves making outbound calls, handling inbound inquiries, and assisting clients with appointments of Sales Managers. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to convert affix appointments for the sales team.
Key Responsibilities:
* Make outbound calls to potential clients to for the sales team.
* Handle inbound queries from students, professionals, or businesses regarding assignment assistance.
* Convince regarding the utility of additional services offered to students studying/planning to study abroad also understand customer requirements and provide suitable solutions (inbound queries).
* Explain services, pricing, and delivery timelines clearly and persuasively.
* Follow up with leads and ensure timely conversion of inquiries into confirmed orders.
* Maintain records of calls, customer details, and transactions in the CRM system.
* Coordinate with writers, subject matter experts, and other team members to ensure smooth service delivery.
* Handle customer complaints or concerns professionally and ensure customer satisfaction.
* Meet daily, weekly, and monthly calls and sales targets.
Requirements:
* Experience in tele-calling, sales, or customer service (preferably in academic or content-related services).
* Strong verbal communication and persuasive skills.
* Ability to handle objections and negotiate effectively.
* Basic knowledge of academic writing and assignments is an advantage.
* Familiarity with CRM software and basic computer skills.
* Self-motivated, target-driven, and results-oriented.
* High school diploma or equivalent (Bachelor’s degree preferred).
Key Skills
Company Details
Pathways Consultant
About us Pathways Consultant was founded by Renuka Madaan, a visionary leader with a passion for connecting talent with opportunity. With over a decade of experience in the recruitment industry, Renuka has a keen eye for identifying potential and fostering professional growth. Her dedication to creating a bridge between employers and job seekers has been the driving force behind Pathways Consultant success. Under her leadership, the company has grown into a trusted partner for businesses and professionals alike, known for its integrity, personalized approach, and commitment to excellence. Renuka’s mission is to empower individuals to achieve their career goals and help businesses build strong, dynamic teams. At Pathways Consultant, we are dedicated to bridging the gap between talented job seekers and forward-thinking employers. Based in Gurugram, we leverage our extensive network and expertise in the recruitment industry to connect professionals with opportunities that align with their skills and aspirations. Our Mission: Facilitating meaningful connections that drive career growth and organizational success. Providing personalized solutions to meet the unique hiring needs of businesses across various sectors. Fostering a culture of collaboration, integrity, and excellence in all our endeavors. Why Choose Pathways Consultant? Tailored Approach: We understand that every candidate and company is unique. That’s why we offer customized strategies and support to ensure the perfect match. Extensive Network: Our strong network and partnerships enable us to access a diverse pool of talent and opportunities, empowering individuals and businesses to thrive. Proven Track Record: With years of experience and a track record of successful placements, we have earned the trust of both candidates and employers alike. Ongoing Support: Our commitment doesn’t end with placement. We provide ongoing support and resources to nurture long-term success for candidates and foster growth for businesses. Whether you’re a job seeker searching for your next career milestone or an employer looking to build a winning team, Pathways Consultant is here to guide you on your journey to success. Explore our services and discover how we can help you unlock your full potential!
About
Gurgaon, Haryana, India
