Role Acronym: SM

Join our multinational team as a seasoned Linux & Cloud Admin, responsible for providing L3/L4 expert support for Linux (SUSE and RedHat) and Windows OS, hosted in hyperscaler platforms (Azure, GCP, AWS, IBM Cloud) and SAP/Customer On-prem DC.

Key Responsibilities:

Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding promptly to alerts and incidents in the Linux OS and infrastructure layers across Hyperscalers and SAP Data Centers.

Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service request execution.

Optimize standard operating procedures by leveraging automation techniques and implementing automation solutions to enhance platform operations, efficiency, and reliability.

Lead continuous improvement initiatives to enhance cloud services for SAP Applications, emphasizing scalability, security, and performance.

Collaborate with a diverse, multinational team to deliver world-class cloud services tailored to SAP Applications for global enterprise customers.

Contribute to designing and implementing strategies to optimize the customer experience and ensure compliance with SLAs (Service Level Agreements).

What You'll Bring:

· 8-12 years of experience in administering Linux operating systems (RedHat/SuSE) at an advanced level, with strong troubleshooting and problem-solving skills.

· Proficiency in networking including TCP/IP, IP routing, NAT, and firewalls.

· Expertise in managing network services such as DNS, LDAP, and HTTP proxies.

· Hands-on experience in administering hyperscaler network infrastructure, including VPCs, subnets, route tables, security groups, NSGs, and NAT gateways.

· Hands-on experience in administering and managing Containers and Kubernetes Clusters.

· Hands-on experience with monitoring tools such as Nagios, Prometheus ServiceNow.

· Strong comprehension of IT security practices, particularly in OS hardening techniques.

· Proven track record in scripting languages (PowerShell, Linux Shell, Perl, Python, Go, etc.) and proficiency with server automation tools like Ansible.