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IT Freelance On-site

M365 Support Engineer.

Join our IT team as an M365 Support Engineer, specializing in SharePoint and Microsoft 365 collaboration tools, with a focus on M365 Copilot capabilities. Ideal candidates will have strong expertise in administering SharePoint and providing user guidance.

Experience

8–15 yrs

Location

Luxembourg

On-site · Luxembourg, Luxembourg


The Brief

TITLE

M365 Support Engineer

TEAM

IT

TYPE

Freelance

POSTED

Nov 12, 2026

JOB ID

01a1ceca

M365 Copilot Sharepoint Administration Microsoft Teams Outlook Word Powerpoint Excel

We are seeking a M365 Support Engineer to join our team. The role focuses on supporting SharePoint and Microsoft 365 collaboration tools, including the emerging Copilot capabilities. You will help translate rapid product developments into clear user guidance.

Key responsibilities

  • Provide day‑to‑day support for SharePoint site administration, metadata, search, and permissions.

  • Deliver guidance and troubleshooting for M365 Copilot across Teams, Outlook, Word, PowerPoint, and Excel.

  • Assist users with Planner, Loop, OneDrive and related Microsoft 365 services.

  • Develop and maintain Power Automate workflows and basic Power Apps solutions.

  • Advise on information architecture, content management, and knowledge‑management practices.

  • Stay current with rapid product updates and translate them into clear user documentation.

Required qualifications

  • Strong expertise in SharePoint administration, including metadata, search, and permissions.

  • In‑depth knowledge of M365 Copilot across core Office applications.

  • Hands‑on experience with Microsoft 365 collaboration tools such as Planner, Loop, and OneDrive.

  • Understanding of information architecture and content‑management principles.

  • Ability to translate technical product changes into clear user guidance.

Nice to have

  • Power Automate development and workflow design experience.

  • Basic knowledge of Power Apps.

  • Familiarity with AI prompting practices and Copilot agent configuration.

  • Experience optimizing SharePoint search and metadata schemas.

Interested? Apply now at [email protected]

About the company

Phoenix Tech is a Belgium-based technology consulting and software development company dedicated to helping businesses innovate, scale, and succeed in the digital era.

We partner with startups, SMEs, and enterprises to transform ideas into powerful digital solutions through technology consulting, custom software development, cloud solutions, AI-powered applications, IT staffing, and digital transformation services.

Our mission is simple— deliver technology that creates measurable business value. Whether you're building a new product, modernizing legacy systems, expanding your engineering capacity, or accelerating your digital transformation journey, Phoenix Tech provides the expertise, talent, and execution needed to achieve your goals.

At Phoenix Tech, we combine strategic thinking with hands-on technical excellence. Our team works closely with clients to understand their business challenges and develop scalable, secure, and future-ready solutions that drive growth, efficiency, and competitive advantage.

What We Deliver

* Custom Software Development

* Web & Mobile Application Development

* Cloud & DevOps Solutions

* AI & Data-Driven Applications

* IT Consulting & Digital Transformation

* Technology Talent & Team Augmentation

* Enterprise System Integration

* Product Development & Innovation

Why Clients Choose Phoenix Tech?

✔ Business-focused technology solutions

✔ Agile and transparent delivery approach

✔ Access to global technology talent

✔ Scalable engagement models

✔ Commitment to quality, security, and innovation

✔ Long-term partnership mindset

At Phoenix Tech, we don't just build software—we help businesses unlock new opportunities, solve complex challenges, and create lasting digital impact.

Email us at: [email protected]