Telecaller.

We are seeking a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making and receiving calls, handling customer inquiries, generating leads, following up with potential clients, and maintaining customer records. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to build strong customer relationships.

Key Responsibilities:

• Make outbound calls to prospective customers and explain company products/services.

• Handle inbound calls and respond to customer inquiries professionally.

• Generate and qualify leads through telephonic conversations.

• Follow up with potential customers and maintain regular communication.

• Schedule appointments and coordinate with the sales or support team.

• Maintain accurate records of calls, customer interactions, and follow-ups.

• Address customer concerns and provide appropriate solutions.

• Achieve daily, weekly, and monthly calling targets.

• Update customer information in CRM/software systems.

• Build and maintain positive customer relationships.

Required Skills:

• Excellent verbal communication skills.

• Strong convincing and persuasion abilities.

• Active listening and customer handling skills.

• Telecalling and telesales experience (preferred).

• Basic computer knowledge and data entry skills.

• Time management and multitasking abilities.

• Professional telephone etiquette.

• Ability to work in a target-driven environment.

Qualifications:

• 12th Pass / Graduate.

• Freshers and experienced candidates can apply.

• Knowledge of Hindi is mandatory; basic English communication is an advantage.

Preferred Qualities:

• Positive attitude and self-motivation.

• Quick learner with a willingness to improve.

• Good interpersonal and relationship-building skills.

• Customer-focused approach.

Salary & Benefits:

• Fixed salary plus performance incentives (if applicable).

• Training and career growth opportunities.

• Friendly and supportive work environment.

Keywords: Telecalling, Telesales, Telemarketing, Lead Generation, Customer Support, Customer Service, CRM, Follow-up, Sales Calling, Customer Relationship Management, Appointment Scheduling.