Experienced Service Desk Engineer with expertise in Microsoft 365, ServiceNow, and Active Directory, seeking to deliver top-notch IT support.
Experience
8–15 yrs
Location
Brussel
Hybrid · Brussel, Belgium
Experience
8–15 yrs
Location
Brussel
Hybrid · Brussel, Belgium
The Brief
TITLE
ServiceDesk Engineer
TYPE
Full-time
POSTED
Nov 2, 2026
JOB ID
01a143f7
TITLE
ServiceDesk Engineer
TYPE
Full-time
POSTED
Nov 2, 2026
JOB ID
01a143f7
We are seeking an IT Support Engineer to join our team. The role involves providing first‑line support, handling routine incidents, and ensuring smooth operation of Microsoft 365 and network services.
Key responsibilities
Provide initial support and troubleshooting for user incidents, gathering relevant information and delivering requested services.
Perform network patching tasks both at equipment locations and within technical rooms.
Support Microsoft 365 applications (Teams, SharePoint, OneDrive, Planner, To‑Do) and manage mobile devices via MDM platforms.
Administer Active Directory, including user provisioning, group management, and password resets.
Conduct IT asset inventory activities, including barcode scanning, stock monitoring, and data wiping in compliance with policies.
Assist with remote access troubleshooting, videoconferencing setups, and Webex/Web‑streaming support.
Required qualifications
Over 5 years of experience working with the ServiceNow platform.
Proficiency in English and French.
Strong knowledge of Microsoft Windows 10/11 operating systems.
Experience with Microsoft 365 administration and Active Directory management.
Familiarity with network patching, mobile device management, and remote access troubleshooting.
Nice to have
Experience with WipeDrive and Webex tools.
Background in inventory management and IT asset lifecycle processes.
Exposure to videoconferencing and hybrid meeting support.
About the company
About Meerab Group
Meerab Group is a Belgium-based Software Development and IT Consulting company serving clients across Europe. We provide end-to-end technology consulting, software engineering, and digital transformation services, helping public- and private-sector organizations address complex business and technology challenges.
Our core capabilities include Software Development, IT Consulting, Cloud & DevOps, Data & AI, Cybersecurity, ServiceNow, SAP, Digital Transformation, IT Staffing, and Project Delivery.
We collaborate with leading technology partners, consulting firms, and public- and private-sector organizations to deliver innovative, scalable, and reliable IT solutions. Our experience includes consultancy engagements with organizations such as STIB-MIVB and YPTO, alongside business relationships across the European IT consulting ecosystem.
At Meerab Group, we focus on building long-term partnerships, providing highly skilled technology professionals, and delivering solutions that create measurable business value. We continue to expand our capabilities across Europe, with a strong focus on emerging technologies, cybersecurity, cloud computing, data engineering, and artificial intelligence.
Meerab Group — Your Trusted Partner for Software Development and IT Consulting Across Europe.
