Billboard & In-Mall Production Manager

Cape Town, South Africa | Full-time | Mid-level | On-site

About the Role

We are seeking a Billboard & In-Mall Production Manager to oversee the end-to-end production, installation, maintenance, and operational delivery of high-visibility outdoor and indoor media campaigns.

This role sits within Production / Operations and is responsible for ensuring creative concepts are translated into accurate, high-quality physical executions. You will coordinate printers, installers, landlords, internal teams, and other suppliers while managing production timelines, quality standards, budgets, documentation, and campaign deadlines.

Key Responsibilities

Production & Artwork Management

• Manage the complete production lifecycle for billboard and in-mall campaigns.

• Obtain, verify, and distribute accurate technical specifications and substrates to printers.

• Maintain active production chaselist trackers and ensure artwork progresses well ahead of flighting dates.

• Coordinate proofs, test prints, special builds, cut-outs, and non-standard executions.

• Obtain supplier quotations and monitor production timelines.

• Proactively communicate production status, risks, delays, and required actions to stakeholders.

Flighting & Installation

• Build and maintain the master flighting schedule.

• Issue advance flighting notices to relevant teams.

• Brief installation teams with accurate artwork, addresses, and site information.

• Track installations against agreed deadlines.

• Immediately escalate site access challenges, installation delays, or other delivery risks.

• Secure, verify, and upload dated photographic proofs within 24 hours of flighting.

Maintenance & Site Operations

• Coordinate site upkeep, including structural, illumination, and artwork repairs, as well as required tree trimming.

• Solicit supplier quotations for maintenance work.

• Secure approvals and issue work instructions.

• Coordinate landlord and shopping-centre access.

• Track repairs through to completion.

• Obtain photographic sign-off for completed maintenance work.

• Resolve maintenance issues within target turnaround times of approximately 14 days for standard maintenance and 21 days for illumination.

Procurement & Financial Administration

• Prepare weekly Purchase Order (PO) requests and maintain accurate tracking logs.

• Follow up with suppliers for commercial invoices.

• Match supplier invoices against approved quotations and completed work.

• Investigate and resolve discrepancies.

• Ensure supplier commercial invoices are submitted within required monthly finance deadlines.

• Maintain the required timeline for supplier invoices during the first week of each month and prior-month invoices by the 10th.

Supplier & Stakeholder Management

• Build and maintain professional relationships with printers, installers, landlords, and internal teams.

• Hold suppliers accountable for agreed quality standards, budgets, specifications, and deadlines.

• Communicate potential challenges early and provide practical solutions.

Required Skills & Experience

• Production and operations coordination.

• Traffic management and project coordination.

• Experience managing multiple production workflows, suppliers, deadlines, and installations.

• Strong communication and stakeholder-management skills.

• Excellent attention to detail and follow-through.

• Ability to proactively identify and resolve production and delivery issues.

• Strong organisational and time-management skills.

• Commercial awareness when managing quotations, purchase orders, invoices, and supplier performance.

• Proficiency in Microsoft Office, Excel, Outlook, Word, and Google Workspace.

Preferred Experience

• Out-of-home (OOH) advertising.

• Billboard production.

• In-mall production.

• Print production.

• Signage production.

• Agency operations.

Preferred Education

A qualification or educational background in:

• Marketing

• Media

• Communications

• Project Management

Role Details

Location: Cape Town, South Africa
Work Arrangement: On-site
Employment Type: Full-time
Level: Mid-level
Function: Production / Operations