Order Reconciliation Executive
Karol bagh, Karol Bagh, India
13 applied
Full-time
1 - 2 yrs
Posted on: May 15, 2026
Skills
order reconcillation
Role Objective
The Order Reconciliation Executive will be responsible for daily reconciliation of orders, payments, returns, refunds, and settlements received from various e-commerce platforms such as Amazon, Flipkart, Shopify, and other sales channels.
Key Responsibilities
Reconcile daily orders received from Amazon, Flipkart, Shopify, and other e-commerce portals.
Track payments, settlements, commissions, deductions, refunds, and return charges.
Match orders with payment reports and platform settlement reports.
Identify payment gaps, short payments, excess deductions, and pending settlements.
Coordinate with Amazon and Flipkart teams to resolve cases related to short payments or payment discrepancies.
Maintain daily reconciliation reports in Excel/Google Sheets.
Coordinate with the accounts team for payment verification and closure.
Coordinate with the warehouse/e-commerce team for order, return, and cancellation data.
Track COD, prepaid, cancelled, returned, and delivered orders.
Prepare weekly and monthly reconciliation summaries.
Escalate discrepancies to the concerned platform/team for resolution.
Required Skills
Good knowledge of MS Excel/Google Sheets.
Good understanding of e-commerce order flow.
Strong attention to detail.
Ability to handle large data accurately.
Basic knowledge of Amazon, Flipkart, and Shopify reports will be preferred.
Coordination and reporting skills.
Drishti Group
Delhi, Delhi, India
Drishti IAS is a leading coaching institute in India, founded in 1999 by Dr. Vikas Divyakirti. It specializes in preparation for the UPSC Civil Services Exam and state-level exams, offering classroom and online courses, study materials, and test series in both Hindi and English. Renowned for its expert faculty and student-focused approach, Drishti IAS is headquartered in Delhi and is known for helping thousands of aspirants achieve success in competitive exams.